Service Guarantee – Exceed Plumbing & Air Conditioning
What We Promise on Every Job
On-Time, Every Time
We understand that plumbing issues rarely happen at a convenient moment. That’s why we guarantee punctuality, with clear arrival windows and updates before we travel. When you book Exceed, you can trust we’ll be there when we say we will.
Licensed, Experienced Technicians
Your home deserves qualified professionals. Every Exceed technician is fully licensed, insured, and trained in current Australian Standards, ensuring safe, compliant, and long-lasting workmanship on every visit.
Clean, Courteous and Professional Service
We treat your home with the same respect we treat our own. Our technicians use protective equipment, keep work areas tidy, and complete every job with a thorough clean-up. Your home is left ready to use, without mess or disruption.
Upfront Pricing & Long-Term Warranties
We provide fixed, upfront pricing before any work begins, so you always know the full cost with no surprises. All workmanship is backed by strong warranties, giving you long-term confidence that the job was done right.
Trusted by Adelaide Residents
With a 5-star reputation across Adelaide, our customers continually choose us for reliability, professionalism, and clear communication. We take pride in delivering service that reflects our values on every job we attend.
How Our Guarantee Works
Assessment & Fixed Quote
We assess the issue, explain what needs to be done, and provide a clear fixed-price quote before starting any work.
Professional Completion
Licensed technicians complete the job to Australian Standards and test all work to ensure everything operates safely and correctly.
Handover & Care Advice
We walk you through what was repaired or installed, share maintenance tips, and provide warranty details so you know exactly what to expect moving forward.
Warranty Support
If a workmanship-related issue arises, we arrange a priority inspection to identify and resolve the problem quickly at no labour cost.
What’s Included and Excluded
Included
- Workmanship defects covered under Exceed’s warranty
- Adjustments required to meet Australian Standards
- Assistance with manufacturer warranties where applicable
Excluded
- Pre-existing issues, deterioration, or normal wear and tear
- Faults caused by misuse, third-party interference, or accidental damage
- Issues resulting from declined recommendations or customer-supplied parts
Need to Use Your Guarantee?
If something doesn’t look or feel right, we’re here to help. Call 0456 461 354 or contact us online.
Exceed Plumbing & Air Con will arrange a priority inspection and ensure everything is resolved promptly. We proudly stand behind every job across Adelaide.
