Frequently Asked Questions
At Exceed Plumbing & Air Con, we’re committed to providing fast, reliable, and high-quality plumbing and air conditioning services across Adelaide. Below are answers to the questions customers ask most about our company, our services, and our commitment to excellence.
Exceed Plumbing & Air Con is proudly owned and operated by Caleb John, a qualified Adelaide plumber with nearly a decade of trade experience. Caleb leads a local team dedicated to providing honest, efficient, and professional plumbing and air conditioning services across metropolitan Adelaide.
The company has been proudly servicing Adelaide for almost 10 years, helping thousands of households and businesses with reliable plumbing, gas, and air conditioning solutions. Built on trust and efficiency, Exceed Plumbing continues to grow as one of South Australia’s most dependable local plumbing companies.
Yes. Exceed Plumbing & Air Con is a family-owned and operated Adelaide business, deeply connected to the local community and trusted by customers. The team takes pride in offering friendly, customer-first service with traditional values and modern plumbing expertise.
Exceed Plumbing services the entire Adelaide metropolitan region, including Salisbury, Mawson Lakes, Morphett Vale, Norwood, Burnside, Glenelg, Prospect, Mount Barker, and Blackwood. With technicians stationed across the city, we guarantee fast response times wherever you are in Adelaide.
Exceed Plumbing stands out for its within-one-hour emergency response, fixed upfront pricing, and guaranteed workmanship. As a fully licensed and insured business, we combine professional standards with family-style service, delivering reliability, honesty, and long-lasting results every time.
Exceed Plumbing offers a complete range of residential and commercial plumbing services across Adelaide, delivering fast and professional solutions for every situation. Our licensed plumbers handle blocked drains, emergency plumbing, gas fitting, hot water installation and repairs, roof leak repairs, burst pipes, leak detection, toilet and cistern repairs, and drain replacement.
Exceed Air Conditioning provides comprehensive air conditioning installation, servicing, and maintenance for homes across Adelaide and surrounding suburbs. Our expert technicians work with all major cooling systems, including ducted air conditioning, wall split systems, window air conditioners, and evaporative cooling.
Yes. Exceed Plumbing provides 24/7 emergency plumbing with a guaranteed one-hour response time. Whether you’re facing a burst pipe, blocked drain, roof leak, or gas emergency, our licensed plumbers are on call day and night to restore your home’s safety and comfort.
Absolutely. Exceed Plumbing & Air Con works with homeowners, landlords, builders, and businesses throughout Adelaide. From household plumbing and bathroom installations to strata maintenance and commercial fit-outs, every job is handled with the same level of precision and professionalism.
Yes. Our licensed gas fitters specialise in gas line installations, leak detection, and appliance setup for cooktops, heaters, BBQs, and hot water systems. We ensure every job meets South Australian gas safety standards for your peace of mind.
Yes. Exceed Plumbing installs, repairs, and replaces gas, electric, solar, and heat pump hot water systems across Adelaide. We work with leading brands like Rheem, Rinnai, Bosch, Dux, Thermann, and Aquamax to ensure efficient and reliable hot water every day.
No. Exceed Plumbing & Air Con has a $0 call-out fee policy for all standard bookings. You only pay for the actual work completed, ensuring fair and transparent pricing with no hidden costs.
Yes. Every service comes with a fixed, upfront quote before any work begins. Customers always know the exact cost in advance, no hourly rates, no surprises, and no last-minute add-ons.
Yes. We provide free, no-obligation quotes for all plumbing and air conditioning services. Whether you’re comparing options or need immediate assistance, our team offers clear and honest pricing before any work is carried out.
Exceed Plumbing accepts cash, EFTPOS, credit cards, and electronic transfers for convenience. We also offer flexible payment options on larger jobs, ensuring every Adelaide customer can access essential plumbing and air conditioning services when they need them most.
Yes. Every job is backed by our Guaranteed Workmanship Promise, covering all labour and installation work. If an issue arises due to our workmanship, we’ll return promptly to fix it, completely free of charge.
Yes. Every Exceed Plumbing & Air Con technician is fully licensed and insured, holding current South Australian trade accreditation. All work complies with the Plumbing Code of Australia and AS/NZS standards to ensure safety and compliance on every project.
Absolutely. All installations and repairs are completed in accordance with AS/NZS 3500 Plumbing and Drainage Standards and relevant South Australian regulations. Quality, safety, and compliance are central to every job we undertake.
Our team follows strict safety procedures, using professional-grade tools and materials. Every job undergoes a final inspection and pressure test, and all systems are checked for compliance. We take pride in delivering durable, long-term solutions, not temporary fixes.
Exceed Plumbing guarantees a within-one-hour emergency response across metropolitan Adelaide. With fully equipped service vehicles and local technicians stationed city-wide, help is always close by, 24 hours a day, 7 days a week.
Booking is easy. You can call (08) 7948 7662, email admin@exceedtrades.com.au, or complete our online booking form. Our friendly Adelaide team will schedule your service, provide a fixed quote, and dispatch a licensed plumber often within the hour.
